At jpnos, your privacy is not an afterthought — it is a core design principle. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we protect it, and the rights you hold over it as a player on our platform.
Six principles that govern every decision jpnos makes about your personal data
We collect only the personal data that is strictly necessary to operate the jpnos Platform, verify your identity, and process payments. We do not collect data speculatively or for future undefined purposes.
All personal data transmitted to and from jpnos is protected by TLS 1.3 encryption. Stored data is encrypted at rest using AES-256. Your payment credentials are never stored on our servers directly.
jpnos does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information exists to serve you — not to generate advertising revenue for others.
You retain meaningful rights over your data at all times, including the right to access, correct, restrict, and in certain circumstances request deletion of your personal information from our systems.
Data collected for one specific purpose — such as KYC verification — is not repurposed for unrelated functions like marketing profiling. Each data category is bound to its stated collection purpose.
jpnos conducts periodic internal privacy audits to ensure that our data handling practices remain aligned with this policy and with internationally recognized privacy standards.
This Privacy Policy applies to all personal data collected, processed, and stored by jpnos in connection with the online gaming platform operated at https://jpnos.cam (the "Platform"). It covers every interaction you have with jpnos, whether that is browsing the Platform without an account, registering as a player, making deposits or withdrawals, participating in games, or contacting our customer support team.
This policy is addressed to all users of the jpnos Platform, with particular relevance to players based in Indonesia. References to "we", "us", or "jpnos" mean the legal entity operating the Platform. References to "you" or "Player" mean any individual whose personal data is processed in connection with the Platform.
This Privacy Policy should be read in conjunction with the Terms and Conditions, which together constitute the entire agreement governing your relationship with jpnos. In the event of any conflict between this policy and the Terms and Conditions on a privacy matter, this Privacy Policy shall prevail.
Consent: By registering an account or continuing to use the jpnos Platform after this policy has been published or updated, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
jpnos collects personal data across several categories, each serving a defined operational purpose. The specific data points collected depend on how you interact with the Platform:
| Category | Data Points Collected | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (KTP / Passport) | Yes — for KYC |
| Contact Data | Email address, mobile phone number, residential address in Indonesia | Yes — for account |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja) | Yes — for payments |
| Transaction Data | Deposit history, withdrawal history, bonus credits, wagering activity, game history, session timestamps (WIB) | Yes — for records |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, time zone setting | Automatic |
| Usage Data | Pages visited, features used, session duration, click patterns, game preferences, search queries within the Platform | Automatic |
| Communications Data | Support ticket content, live chat transcripts, email correspondence with the jpnos support team | When applicable |
| Document Data | Copies of government-issued ID, proof of address documents, and source-of-funds declarations submitted during KYC verification | Yes — for KYC |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where a government-issued ID document incidentally contains such information as part of the KYC verification process. In such cases, only the information strictly necessary for identity verification is reviewed and retained.
jpnos collects personal data through the following channels:
jpnos processes your personal data for the following clearly defined purposes. We do not use your data for any purpose that is incompatible with those listed below without first obtaining your explicit consent:
jpnos processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:
jpnos does not sell, rent, or otherwise commercially disclose your personal data to third parties. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
Our Commitment: Every third party with whom jpnos shares personal data is required to enter into a data processing agreement that obligates them to handle your data with the same standard of care as jpnos itself.
jpnos takes particular care with financial data given its sensitivity. The following practices govern the handling of payment information on the Platform:
jpnos uses cookies and similar tracking technologies to provide a functional, secure, and personalized Platform experience. The cookies we deploy fall into the following categories:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, authenticate requests, prevent cross-site request forgery (CSRF), and ensure Platform security. | No — required for Platform operation |
| Functional | Remember your language preference, display currency (IDR), and responsible gaming settings such as session duration reminders. | No — required for core features |
| Analytics | Collect anonymized data on Platform usage patterns to help jpnos improve navigation, load times, and feature design. | Yes — via browser settings |
| Marketing / Preference | Track which promotions you have viewed or interacted with to avoid showing you redundant offers. Only active if you have opted in to marketing communications. | Yes — opt out at any time |
Most modern browsers allow you to control cookie settings through the browser's privacy or settings menu. Disabling non-essential cookies will not prevent you from using the Platform, but may affect the personalization of your experience. Note that disabling strictly necessary cookies will prevent you from logging into your account.
jpnos retains personal data for no longer than is necessary to fulfill the purposes for which it was collected, subject to any longer retention periods required by Applicable Law. The following retention schedule applies:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML regulatory requirement |
| KYC Documents | 5 years from submission date | Regulatory compliance |
| Transaction Records | 5 years from transaction date | Financial record-keeping |
| Support Communications | 3 years from last interaction | Dispute resolution |
| Technical & Usage Data | 13 months from collection | Platform analytics cycle |
| Marketing Preferences | Until opt-out or account closure | Consent-based |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify any individual.
jpnos implements a layered security architecture to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our key technical and organizational measures include:
Your responsibility: jpnos's security measures protect data on our infrastructure. You are responsible for maintaining the security of your device and jpnos account credentials. Never share your password with anyone, including individuals claiming to be jpnos support staff. jpnos will never ask for your password.
As a player on jpnos, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our Data Privacy team at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 calendar days.
Request a copy of all personal data jpnos holds about you, together with information about how it is being used.
Request correction of any inaccurate or incomplete personal data held on your account. Some corrections may require re-verification.
Request deletion of your personal data where processing is no longer necessary, subject to overriding legal retention obligations.
Request that jpnos restricts processing of your data while a dispute regarding its accuracy or lawful basis is being resolved.
Request your personal data in a structured, machine-readable format to transfer to another service provider where technically feasible.
Object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming or fraud detection purposes.
The jpnos Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect or process personal data from individuals under the age of 21. This policy is aligned with our responsible gaming commitments and the eligibility requirements set out in our Terms and Conditions.
As part of the account registration process, all players are required to confirm they are 21 or older. KYC verification — including submission of a government-issued photo ID — is mandatory before any withdrawal can be processed and serves as a secondary age confirmation mechanism.
If jpnos discovers that a player account has been registered by or is being used by an individual under the age of 21, the account will be suspended immediately, all associated data will be flagged for review, and any balance will be handled in accordance with applicable regulatory requirements. If you have reason to believe that a minor is using the Platform, please notify us immediately at [email protected].
The jpnos Platform integrates with a number of third-party service providers to deliver core functionality, including game content from studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. While these integrations are necessary to provide the gaming experience players expect, they introduce third-party data handling practices that jpnos does not fully control.
jpnos limits the data shared with game studio partners to a pseudonymous session token and the minimum gameplay data required to render the game and record its outcome. However, players should be aware that game studio interfaces may themselves deploy analytics or tracking technologies governed by the studios' own privacy policies.
The jpnos Platform does not contain links to external third-party websites. Any content appearing on the Platform is hosted by jpnos or its contracted partners. jpnos accepts no responsibility for the privacy practices of any external websites that a player may navigate to independently.
jpnos's primary server infrastructure is located in the jurisdiction of its international gaming licence. As a result, personal data collected from Indonesian players may be transferred to and stored in a country outside Indonesia. Such transfers are carried out under appropriate safeguards, which may include:
Players may request further information about the specific safeguards applied to international transfers of their personal data by contacting us at [email protected].
jpnos reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, a pplicable law, or the structure of the jpnos Platform. When we make material changes to this policy, we will notify registered players via email to their registered address and display a prominent notice on the Platform for a minimum of 14 calendar days before the changes take effect.
The "Last Updated" date at the top of this page always reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how jpnos protects your data. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated policy.
Where a change to this policy requires your renewed consent — for example, if we propose to use your data for a materially different purpose than those stated here — we will seek that consent explicitly before the new processing begins. You will not be disadvantaged for withholding consent to optional new processing activities.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jpnos handles your personal data, our Data Privacy team is available to assist you. All privacy-related correspondence is handled with strict confidentiality.
For general privacy questions, data access requests, or consent withdrawals, email our team and include "Privacy Rights Request" in the subject line.
We aim to acknowledge all privacy-related requests within 48 hours (WIB) and to provide a full response within 30 calendar days. Complex requests may require additional time, and we will notify you if an extension is needed.
Identity Verification for Rights Requests: To protect against unauthorized access to your personal data, jpnos will verify your identity before processing any data access, rectification, or erasure request. You may be asked to provide information consistent with the details held on your account.
jpnos maintains a strict list of data categories that are permanently out of scope for collection under any circumstances
Our support team is available 24/7 to address any concerns you have about how jpnos handles your personal data. You can also review our Terms and Conditions or visit the FAQ for quick answers.